Prerequisites: Computer Novices and anyone required to use computers in his
or her daily job functions
Days: 2
Unit 1: Recognizing Computers
Computers All Around Us
How Computers Can Be Used
Large Systems, Personal Computers
Notebooks, Tablets, Personal Digital
Assistants, Workstations
Unit 2: Looking at Networks
What is a Network?
Types of Networks Features and Benefits
Connecting to a Network
Interacting with Networks
Unit 3: Elements of a Personal Computer
An Overview
Looking at the System Unit
Unit 4: Understanding Memory
Read Only Memory (ROM) BIOS
Random Access Memory (RAM)
Cache Memory
Unit 5: Identifying Input/output Devices
Looking at the Monitor
Using Video Cards, Using the Keyboard
Using the Mouse, Recognizing Ports
Unit 6: Working with Storage Systems
What Are Storage Systems?
Working with Disk Drives, Hard Disk Drives,
CD Drives, Virtual Storage Systems
Unit 7: Looking at Printers
Using Printers
Dot Matrix Printer, Ink Jet Printer
Bubble Jet Printer, Laser Printer
Miscellaneous Types of Printers
Unit 8: Basic Troubleshooting Techniques
Increasing the Computer’s Performance
Working with Hardware
Replacing or Upgrading Equipment
Disposing of Older or Non-Working Items
Unit 9: Buying a Computer
Building Your Checklist
How Much Will It Cost?
Unit 10: Looking at Software Applications
Upgrading Your Software
Looking at Operating Systems
Choosing an Application Program
Unit 11: Using the Computer
Starting the Computer
Working with an Application Program
Shutting Down the Computer
Unit 12: Using Windows XP
Looking at Windows
A Quick History
Which Version Should I Use?
Unit 13: Looking at the Desktop
What is the Windows Desktop?
Using the Mouse
Navigating Within Windows
Unit 14: Working with Windows
Moving a Window
Sizing a Window
Using Scroll Bars
Unit 15: Exiting Windows
Exiting the Computer Properly
Exiting from a Networked Environment
Exiting from a Non-Networked Environment
Restarting the Computer
Unit 16: Getting Help
Using Windows Help and Support
Looking at the Help Screen
Using Favorites, Using the Index
Getting Help in a Dialog Box
Checking the History
Unit 17: Running Application Programs
Starting Application Programs
Using the Run Command
Creating, Opening and Saving Files
Multitasking
Unit 18: Looking at Files and Folders
Understanding Files and Folders
What’s on my Desktop?
Using the My Computer Feature
Unit 19: Using Windows Explorer
What is Windows Explorer?
Selecting Files or Folders
Copying and Moving Files or Folders
Renaming Files or Folders
Viewing File or Folder Properties
Finding Files
Unit 20: Using the Recycle Bin
Deleting Files & Folders
Restoring a File or Folder
Emptying the Recycle Bin
Unit 21: Managing Disks
Maintaining Your System,
Formatting Floppy Disks, Checking for
Errors, Defragmenting the Disk
Cleaning Up the Disk
Unit 22: Customizing System Settings
Using the Control Panel
Customizing the Desktop Display
Changing the Date & Time
Customizing the Mouse
Customizing the Keyboard
Using Fonts, Printing Files
Unit 23: Installing and Uninstalling Programs
Managing Application Programs
Installing a New Program
Uninstalling a Program