Microsoft Outlook

Microsoft Office Word Excell Powerpoint Training Classes

Basic: Students will create e-mail accounts and send e-mail messages using several tech-niques. They will also learn how to manage e-mail messages, contacts, tasks and meeting requests. Finally students will customize Outlook for maximum efficiency.

Intermediate: Students will learn how to customize Outlook and work with address books. They will search and filter mail folders, apply and customize categories. Students will also work with personal, public and offline folders. Finally, students will organize folders and set rules.

Advanced: Students will learn advanced techniques for managing stored e-mail messages. Students will create and work with notes and journal entries, schedule and managed meet-ings, share Outlook content and customize templates and forms.

PRE-REQUISITES: Computer Fundamentals and Microsoft Key Office Applications


November 03, 2017 November 08, 2017 1 week Mon, Tue, Wed, Fri 9:30 AM - 1:30 PM Mississauga - Dundas St Campus Register Now
November 28, 2017 December 01, 2017 2 Weeks T W TH F 9:30am- 2:30pm Scarborough Campus Register Now



Unit 1: Getting Started

  • The Program Window, Outlook Today and Getting Help

Unit 2: E-mail basics

  • Reading, creating and sending messages
  • Handling attachments
  • Printing Messages and Attachments

Unit 3: E-mail Management

  • Setting Message Options
  • Organizing the Inbox folder
  • Managing Junk email

Unit 4: Contacts

  • Managing Contacts, and groups
  • Using contact groups

Unit 5: Tasks

  • Working and Managing Tasks

Unit 6: Appointments and Events

  • Creating, Sending and Modifying Appointments
  • Calendar Views and Events

Unit 7: Meeting Requests and Responses

  • Meeting Requests, Responses and Managing Meet-ing Responses


Unit 1: Customizing Outlook

  • The Outlook Environment
  • General options and account settings
  • Quick Steps
  • The folder pane and Navigation bar

Unit 2: Customizing Messages

  • Customizing Message Appearance
  • Signatures, Voting Buttons and Out-of-Office Mes-sages

Unit 3: Mailbox organization and management

  • Setting rules
  • Managing your mailbox

Unit 4: Organizing Items

  • Folders
  • Searching
  • Advanced filtering
  • Categories

Unit 5: Notes and Journals

  • Recording Information with Notes
  • Tracking activities with the Journal

Unit 6: Collaboration

  • Sharing Calendar and contacts
  • SharePoint Integration and RSS Feeds
  • facebook icon
  • facebook icon
  • twitter icon
Duration 40 Hours
Course Fees Contact Us
Faculty IT
Course Level Beginner
Features In Class, Lab, Hands-on Training
Language English

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