Medical Office Administration

Learn Medical Office Administration
Work in Medical Offices, Clinics and Hospitals.

Available Online

Ontario Medical Office Administration Diploma Course at CIMT College

Medical Office Administration prepares the students for a career in the field of health. It helps you join the workplace in medical offices, clinics and hospitals equipped with the expertise required to handle the front desk in these facilities. This diploma prepares you to work as Medical Office Administrators, Medical Receptionist, Medical Secretaries and other related jobs. It provides you with the opportunity to work in medical settings and provide assistance to the clients related to various administrative and medical related areas. It opens the doors to a variety of employment opportunities with the potential for growth.


The course is designed in such a manner that you develop the expertise over a wide variety of areas. It begins with training you on the core skills that are required for any administrative job like knowledge of computer fundamentals and proficiency in English. The specific skills focused on during the Diploma in Medical Office Administration include extensive knowledge of Medical Terminology, Human Anatomy and Physiology, Billing and Coding, Record Management and Medical Transcription amongst others.

The idea is to make you independent in handling the office in a medical setting with the knowledge and skills in all these areas, which are further polished with the practical and hands-on training during your placement. All effort is made to give exposure to the theoretical as well as practical aspects of the course.

After completing your Diploma in Medical Office Administration you will be able to carry out activities like – Scheduling appointments and making confirmation calls, ensuring communication between the clients and the doctors, maintaining medical records using relevant software, ensuring confidentiality of medical records, updating the data regarding medical records, handling the patients and helping them complete forms or documents , assisting clients in filling insurance or other claim forms, ordering and maintaining the inventory in the office, other administrative activities like using fax, email or phone for effective communication.

CIMT College offers this program in both full time and part time. Ask your Admissions Advisor about which schedule will best suit your life.


  • Training is conducted in an online classroom.
  • Evaluations like Quizzes, Midterms, Exam, and some Assignments are offered in LISA. Watch the video to learn more!


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Student Success Strategy – Trains on techniques & skills to achieve success in personal and professional life.

Computer Fundamentals and Internet – Trains on basic computer skills, creating and managing documents and using internet.

Keyboarding Skills – helps increase the speed and accuracy on the use of keyboard using touch type with the right keys.

English I - Develops college-level grammar, vocabulary, sentence variety, paragraph structure, reading, and writing skills, which are necessary for success in all other courses.

Microsoft Word, Excel, PowerPoint – Introduces word processing, spread sheets, power point presentations.

Medical Terminology – trains on medical words and terms identifying major body systems in health and disease.

Human Anatomy and Physiology – provides knowledge about human body; cells, tissues and membranes etc along with the body systems.

Microsoft Outlook - Explores the basic and advanced features of Outlook.

Medical Office Administrative Procedures – develops familiarity with practices and procedures followed in a medical office environment.

Medical Transcription – integrates medical terminology, human anatomy, pharmacology and transcription techniques to create accurate medical documents

Microsoft Access – Assists in designing database, controlling data entry and application enhancement through database utilities.

Medical Billing and Coding- emphasizes rules and regulations pertaining to producing accurate billing records as outlined by the Ontario Ministry of Health.

Medical Record Management – produces and transcribes entry-level medical documents from dictated or handwritten materials.

Professional Skills- Trains on interpersonal skills required for successful induction and working in professional world.


Medical Office Administration is a course that opens the doors to employment in the ever growing health industry. With the knowledge and skills to handle office administration and health related administrative areas, students pursuing this course are absorbed quickly into the workforce at Walk-in Clinics, Medical offices, Hospitals etc. The course offers you the opportunity to work flexible hours with full time as well as part time positions which are offered throughout the year along with full time career opportunities.


After pursuing a Diploma in Medical Office Administration you are eligible for positions falling under the following NOC Codes

NOC -1243 – Medical Secretaries – They perform various secretarial and administrative jobs in doctors offices, clinics, hospitals etc.

Common Job Titles which you can apply for include – Medical Secretaries, Ward Secretaries, Medical Receptionist, Medical Transcriptionist.


Medical Office Administrators/Medical Secretaries perform some or all of the following duties:

  • Scheduling appointments with clients/patients and confirming appointments.
  • Handling telephonic queries from clients, related businesses etc.
  • Handling the clients when they visit the medical office.
  • Creating their records, maintaining their files and updating the records.
  • Proofreading the records and filing them appropriately.
  • Informing clients regarding appointments, reports requiring visit etc.
  • Preparing bills as per the ministry norms.
  • Entering the data relating to clients using adequate software.
  • Maintaining record of all correspondence.
  • Medical transcription of shorthand, handwritten notes or machine dictation.
  • Ordering supplies and maintaining the inventory.
  • Determining the office procedures and ensure that they are followed.


Job openings in the field of Medical Office Administration usually seek a person who has completed college or other equivalent diplomas. Since majority of the medical offices are now using computer software for maintaining patient records and files, the knowledge of computers is considered essential. While some medical offices and clinics will hire fresh graduates with little or no experience but some positions in hospitals and larger medical organizations would desire two to three years experience.


Medical Office Administration course develops skills which provide you with the opportunity of employment in any medical setting. The most common employment opportunities arise in medical offices, medical clinics, doctor’s offices, testing laboratories, hospitals and other related medical organizations.

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Duration 20 Weeks - Full Time
34 Weeks - Part Time
Campus Mississauga - Malton
Mississauga - Dundas St
Course Fees Contact Us
Faculty Healthcare
Course Level Beginner, Intermediate
Features In Class, Assignment
Delivery Methods

Students may Enroll under either of the approved Delivery Methods

Full In-Person Delivery
Full Online Delivery
Language English

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