Supply Chain and Logistics Management

PROGRAM OUTLINE

Business Software

Computer Fundamentals and Internet: Introduces students to computing fundamentals, internet and windows operating system.

Microsoft Word, Excel, PowerPoint: Introduces to the skills, training and assessment of computing concepts and techniques to gain proficiency in word processing, spread sheet functions and impact of computing on the present-day society.

Microsoft Outlook: Introduces to the basic and intermediate features of Outlook to manage messages for efficient communication and to organize appointments and duties.

Communication and Development

English I: Introduces to college level English reading and writing skills to develop grammar, vocabulary and paragraph development.

Professional Skills: Prepares students with every aspect of their transition into their new career by identifying and teaching essential business and interpersonal skills. Students receive in-class lectures, as well as a private one-on-one appointment with a Career Services specialist to perfect their resume package and interviewing skills.

Business Communication Workshop: Supply Chain Management professionals lead groups of people, which means they must rely on their abilities to communicate effectively and with purpose. This workshop develops both oral and written communication skills, and focuses on relational skills (soft skills), which carry equal, if not more relevance in today’s professional landscape. Students learn how effective communication can be used to support strategic issues identified throughout the supply chain. This workshop fosters a highly interactive environment by including practical exercises on listening skills, spoken and written communication, persuasiveness, and the ability to understand and explain complex issues to teams, partners, and customers throughout the supply chain.

Project Management: This course introduces students to a wide variety of project management subjects. It is designed to give students a basic working knowledge of project management terminology and concepts.

Business, Social, and Environmental Ethics: This workshop provides students with the theoretical concepts and practical methods and techniques to help them develop their ethical skills to confront the challenges in business and supply chain social responsibility. Through videos, discussions, case studies and scenarios, students learn about ethics from a philosophical and practical perspective. They learn how to address ethical dilemmas in personal and professional settings, and explore and critique various organizations’ codes of ethics. Students also learn to recognize and deal with various social responsibility factors and environmental concerns.

Leadership Skills Workshop: Leadership involves the ability to inspire, motivate, and guide others towards a common goal. A professional leader also demonstrates the ability to lead by example, demonstrate ethical behavior, and create a positive work environment, all while encouraging growth and development for the employee, and for the company. This workshop provides students with theoretical concepts and practical techniques in the workplace in the areas of leadership, management, and human relations. Students will also assess and critique their personal leadership style. This workshop considers the dynamics of leadership, initiation and management in the face of changing environments, as well as the nature and characteristics of transactional leadership, relationships of power, authority and responsibility to leadership effectiveness, including conflict management.

Financial

Financial Accounting I: Introduces to objectives and fundamental concepts of accounting, analyzing and recording of financial transactions; preparation of income statements; accounting for merchandising business, fund flow analysis, payroll accounting and employer’s payroll expenses.

QuickBooks: Introduces to the implementation of computerized accounting software package, recording of accounting transactions and peroration of financial statements, as well as creating an appropriate accounting system using the business database. It also introduces the use of QuickBooks to complete an entire accounting cycle, including the production of financial statements.

Negotiation Skills Workshop: This workshop provides theoretical concepts and practical methods and techniques to help students develop their negotiation skills. This workshop focuses on assessing your own and the other party’s negotiating skills, differentiating between distributive and integrative negotiation; establishing trust and building relationships; and addressing the concepts of power, persuasion, and ethics in negotiations. Whether dealing externally with vendors, customers, or other companies, or internally with corporate stakeholders, negotiating effectively requires the ability to understand the parties’ positions, motivations, and purpose, to move away from conflict and toward collaboration. Students learn negotiation through mock negotiations with pricing, contract terms and conditions, and licensing to international, domestic, public, and private disputes. Students learn a set of strategies that can be used to deal with difficult negotiation behaviours and hard-bargaining tactics.

Supply Chain

Introduction to Supply Chain: This course develops the basic understanding of Supply Chain for students. It introduces the students on how this stream of business has evolved to be one of the key functions within an Organization. Today Supply Chain is considered a key force that has the ability to develop competitive advantage for the businesses and help them succeed. Good understanding of supply chain functions will help students to identify their areas of interest and focus on those areas to succeed in this field.

Procurement Strategy and Supply Management: Procurement is the process of obtaining or purchasing goods or services by an organization. The procurement process, when managed well, can help increase the business’s profitability. Students learn key terminology, the strategic role of procurement, as well as tactical approaches that support the strategy. The course covers the steps of the procurement process, defining spend analysis, use of competitive bidding and negotiation, conducting price and costs analysis, and supplier selection, as well as building a supplier performance program. Students also learn about Ethical and Sustainable Sourcing.

Supplier Relationship Management: Effective supplier relationships can provide many benefits such as delivery flexibility, better quality, better information, and faster material flows between buyers and suppliers. Supplier partnerships are important to achieving competitive corporate performance. Real relationships with suppliers create a win–win, which builds a longer-term partnership based on strategic rather than a tactical perspective, which fosters value for all participants, and a competitive advantage.

Demand Forecasting and Planning: Demand Forecasting is a skill which all Supply Chain Managers must learn. Tools like forecasting models, formulas, methods, errors, and websites will be introduced. Determining the proper amount of inventory for a particular item is similar to balancing a scale. It is important to assess the benefits of carrying larger amounts of inventory against the drawbacks and risks of carrying that inventory. Managers should carefully assess several factors that may tip the balance toward higher or lower amounts for a given product or part. Demand planning provides supply chain professionals with the required tools to make these complex purchasing and inventory decisions.

Resource and Capacity Planning: This course covers material planning, capacity planning, and enterprise resource planning. Students learn about the aggregate production plan, master production schedule, material requirements plan, and distribution requirements plan, and how various material plans are related to capacity plans. Students explore the enterprise resource planning system, including its relationships with the traditional MRP and MRP-II systems, its advantages and disadvantages, implementation issues and ERP modules.

Inventory Management: Inventory management is one of the key tasks for a supply chain professional. Good inventory management deals with reviewing business requirements, managing suppliers, planning, flow of goods and operations management. The various types of inventories are explained, in addition to the different costs of inventory and inventory turnovers. The ABC classification, ABC inventory matrix, and cycle counting are explained. RFID is presented, along with how it is used to manage inventory. The three models for ordering are covered: EOQ, Quantity Discount, and EMQ. Three statistical ROP models are explained, and periodic review systems are addressed.

Lean Process Management and Six Sigma: The concepts of lean production were originally developed for manufacturing automobiles; the same principles and techniques can be applied to companies operating in other industries. Lean thinking is more than a set of techniques and approaches; it is a mindset for all employees and managers that focus on waste elimination and variability reduction in all business processes. Students learn about the topic of lean thinking and Six Sigma quality, which are two methodologies that are important to creating a competitive advantage in supply chain management, along with explaining various tools that are part of them.

Transportation and Logistics: Logistics is the process and coordination of products, raw materials, and services across the supply chain which is essential for the success of manufacturers, distributors, and retailers. This course emphasizes the different modes of transportation and efficient flow of products. Transportation manages the movement of goods within and across the country in efficient, economical, and effective ways. Students will learn to identify and evaluate strategic logistics issues and create customer service measures as they pertain to logistics. It also covers the role of transportation and warehousing fundamentals as well as managing logistics risk.

Order and Customer Relationship Management: This course covers the role of order distribution and CRM in the supply chain industry. Customer relationship management is necessary to keep customers satisfied, coming back and referring others. Managing and improving customer relationships starts with building core competencies that focus on customer requirements, and then delivering goods and services with high levels of customer satisfaction. Companies can access customer data in real-time, with mobile and cloud CRM solutions, and provide personalized services to customers. CRM must still include talking to customers, understanding their behavior and their requirements, and then building a system to satisfy those requirements. CRM, if used effectively, allows both sides to win: customers get what they want from businesses, while businesses continue to find new customers and satisfy old ones.

Global Locations and Sourcing: Successful organizations have realized the impact of Global sourcing as a strategy to improve the overall efficiency and effectiveness of their supply chains. Strategic sourcing is a process by which information is gathered and used by an organization to consolidate its purchasing power to source for best values and align its purchasing strategy to business goals. It places emphasis on optimizing the sourcing process by building relationships with suppliers. Students learn to identify benefits and challenges in global sourcing, understanding the difference between outsourcing versus offshoring, recognizing social issues when it comes to low-cost countries sourcing. It will also cover operational strategies in global sourcing and managing risk exposures.

Operations and Process Design: Operations management is an area of business aimed at ensuring maximum efficiency within a business, which in turn helps to improve profitability. It is concerned with management of direct resources and value-added activities that transform inputs, like material and labour, into outputs, like goods and services. Operations management includes planning, organizing and supervising, producing, manufacturing, and service response logistics which are delivery focused. Students learn about capacity, process flow & bottlenecks and how to manage them, as well as the concepts of project planning and important elements of product design.

Risk Management and Integration: The course explores supply chain process integration, both internally and externally, and how to align them. The various causes of the bullwhip effect are discussed, as well as issues associated with supply chain risk and security. The course also provides the theoretical concepts and practical methods and techniques to help develop their risk management skills with the integration of people, technology, information, and resources both internal and external to the organization. Students learn about risk identification, assessment, mitigation, and management.

Performance Measurement: Performance measurement introduces you to the dimensions of supply chain performance metrics. Students learn how these metrics are developed and explore methods for classifying supply chain metrics quantitative tools. Traditional and world-class performance measures are listed and described, in addition to the Balanced Scorecard and the SCOR model. Students learn how to design a supply chain performance measurement system.

Capstone Project for Supply Chain: This capstone project provides a hands-on learning experience for students to work independently on a specialized topic from Supply Chain and Logistics Management. This is to prepare the student to articulate their relevant know-how and skills with the help of a business presentation. The student will write a written report on the project and will also make an oral presentation, including answering questions from the audience.

WHY THIS PROGRAM?

There are numerous job opportunities for supply chain managers, warehouse managers, and logistics personnel. Training as a supply chain manager provides an opportunity to work in local or international businesses which are small, medium, or large in size. Our faculty are skilled with years of valuable experience to help you focus your skill development in areas which employers seek. This provides students with the knowledge and confidence that they will need to start a supply chain career in this ever growing job market.

Graduates of, and Full-time Students who are currently enrolled in, CIMT College's Supply Chain and Logistics Management diploma program can receive a FREE MEMBERSHIP with a National Institute of Supply Chain Leaders.

Become a Student Affiliate with National Institute of Supply Chain Leaders Ontario, NISCL, at no cost by filling out an online membership form here!

National Institute of Supply Chain Leaders is the leading organization for supply chain professionals in Ontario. NISCL is a prestigious association that provides education and professional development to a network of 6,500 professionals which is recognized by employers and transferable to other countries around the world. Under authority of provincial legislation, NISCL awards the CSCL Certified Supply Chain Leader Designation.

The agreement applies to graduates of the program who have obtained a minimum cumulative Program GPA of 3.0. For a list of remaining courses, fees, and requirements for CSCL, ask your Admissions Advisor.

ASSOCIATED NATIONAL OCCUPATION CLASSIFICATION (NOC) CODES

After earning a Diploma in Supply Chain and Logistics Management, you are eligible for positions falling under the following NOC Codes:

NOC – 1521 Shippers and receivers

NOC – 1523 Production logistics coordinators

NOC – 1524 Purchasing and inventory control workers

NOC – 1526 Transportation route and crew schedulers

NOC – 1225 Purchasing agents and officers

Common Job Titles which you can apply for include – Freight Receiver, Freight Shipper, Material Management Officer, Procurement Officer, Purchasing Agent, Supply Chain Co-Ordinator, Import Freight Clerk, Receiver, Shipper, Shipper-Receiver, Shipping Agent, Shipping and Receiving Clerk, and Supply Chain Assistant.

JOB FUNCTIONS

• Determine method of shipment and arrange shipping; prepare bills of lading, customs forms, invoices and other shipping documents manually or by computer.
• Assemble containers and crates, record contents manually or by computer, pack goods tbe shipped and affix identifying information and shipping instructions.
• Oversee loading and unloading of goods from trucks or other conveyances.
• Inspect and verify incoming goods against invoices, record shortages and reject damaged goods.
• Unpack, code and route goods t appropriate storage areas.
• Maintain internal, manual or computerized record-keeping systems.
• Compile detailed worksheets and specifications from customer's order.
• Estimate type and quantity of materials and labour required for production, construction and other projects.
• Consult with production supervisor tschedule production runs in a cost and time-efficient manner.
• Meet with other production clerks, warehouse, production and construction supervisors and purchasing and inventory clerks to co-ordinate activities between warehouses and production floors or construction sites.
• Co-ordinate and monitor logistics of the movement of parts, supplies and materials within an establishment and ensure that supplies, materials and products are shipped and received on schedule.
• Prepare and maintain various reports on the progress of work, materials used, rates of production and other production information, using manual or computerized systems.
• Review requisition orders for accuracy and verify that materials, equipment and stock are not available from current inventories.
• Source and obtain price quotations from catalogues and suppliers and prepare purchase orders.
• Calculate cost of orders and charge or forward invoices tappropriate accounts, and Monitor inventory levels as materials, equipment and stock are issued, transferred within an establishment or sold.

JOB REQUIREMENTS

Supply Chain and Logistics Managements ship, receive and record the movement of parts, supplies, materials, equipment and stock to and from an establishment. They are employed in the public sector and by retail and wholesale establishments, manufacturing companies, and other commercial and industrial establishments.

Production Logistics Co-Ordinators co-ordinate and expedite the flow of work and materials within an establishment, prepare work and production schedules and monitor the progress of production and construction projects. Production clerks are employed by manufacturing and construction companies, printing and publishing companies and other industrial establishments.

Purchasing and inventory control workers process purchasing transactions and maintain inventories of materials, equipment and stock. They are employed by retail and wholesale establishments, manufacturing companies, government agencies and other establishments.

EMPLOYMENT AREAS & PROSPECTS

The Supply Chain and Logistics Management program develops skills which provide you with the opportunity of employment in any small or large local, national or international business setting.